National Grid shares 3 ways to stay informed

National Grid would like to us to share 3 ways we can help our residents who are

National Grid customers get information during power outages:
 

By posting the a link to National Grid’s “Outage Central” on our town’s website.

The link is http://www.nationalgridus.com/outage-central

This link allows customers to:  Report an outage, Check the status of an outage, including Estimated Times of Restoration (ETR.), View a map of outages, Get info on our restoration process and post-storm safety.  

◦ By encouraging your residents to download our free National Grid mobile “app” onto their smart phones.Instructions:
◦ Enter “National Grid” in the application search field on any Smartphone and download once retrieved.
◦ All “Outage Central” functionality mentioned above is accessible through this app.

◦ By encouraging your residents to enroll in personalized text message alerts.Instructions:
◦ For personalized messages, text REG (for “register”) to 64743.  You should have your 10-digit National Grid electricity account number ready to register.
◦ Once enrolled, National Grid can alert residents via text when:

§ National Grid can detect a power outage at the resident’s property.
§ National Grid have estimates or updates on how long it will take for power to be restored.
§ Residents want weather warnings for their neighborhood.

National Grid customers who sign up to receive personalized text alerts can also text to report outages or check on the progress of the restoration.**Only active electric accounts can enroll in power outage alerts.
For general information from National Grid without enrolling in personalized alerts, text STORM to 64743.